Shipping & Handling


We are happy to ship worldwide! Please choose a shipping option at checkout. You will see all the options that are available within your country.

All domestic and Canadian orders ship via USPS. All other international orders ship via DHL.

Shipping Options:

Shipping rates vary based on timeframe.

A. Ground Flat Rate (5-8 business days)

B. Front of line Priority Flat Rate (2-5 business days)

C. USPS Parcel Select Ground (5-8 business days)

D.USPS Priority Mail (2-3 business days)

E. Priority Mail Express (1-2 business days)

F. DHL International Express (2-7 business days)

Shipping & Processing

Please allow 3-5 business days for processing. Business days DO NOT include weekends or holidays. These times may be extended during holidays, launches, limited edition releases and promotions. Following processing, your order will ship using the delivery option the Customer has chosen at checkout. You will be notified via email with tracking information included. Please note that if you have ordered a preorder item, the item will ship on or prior to, the date specified at checkout. 

Once shipped, delivery time within the United States is 1-8 business days, depending on the delivery option chosen at checkout, and 2-7 business days internationally. We do offer expedited shipping options. Ankh&Lotus is not responsible for any shipping delays or packages that are reported missing following confirmed delivery via tracking. If your package does go missing and is unable to be tracked as delivered, please contact us at (hello@ankhandlotus.com) and we will provide next steps.

 

IMPORTANT: Please also send photos of the damages /wrong order to this email address (hello@ankhandlotus.com). We do require photos of the original packaging to confirm if the style(s)were damaged in transit. Without this, we can not approve a damage claim request. 

Business Hours:
Monday- Friday 8am-8pm EST.
WE DO NOT SHIP OUTSIDE OF THESE HOURS.